It's Time to be Extraordinary
Step Outside Convention to Amaze, Engage,
and Wow Your Customers
At this very moment your customers are being lured away by competitors. So what are you going to do about it? In order to give your customers an extraordinary experience, you must choose to be extraordinary! You may have the edge right now, but do you have what it takes to stay sharp? Navigating your way to prosperity and profitability can be a tricky business. It requires that you continually refine your skills as a high performer and as an effective leader. This keynote will inspire you to make the course corrections and self-optimizations needed to surpass your own limitations.
For decades Robin has led his three companies to sustained success by cultivating intense loyalty with his clients. In this presentation he will give you actionable strategies and takeaways that can be implemented immediately to wow your customers and accelerate the growth of your business. He will show you what works, what doesn’t, and why.
This program is a powerful way to get everyone from upper management to frontline employees inspired and focused on adding value to your organization and creating greater customer loyalty than you ever imagined.
Becoming extraordinary is a choice.
Committing to be the best is a choice.
Pampering your customers is a choice.
If you’re ready to step up, and accept nothing less than THE BEST for your customers, then It’s Time To Be Extraordinary.
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After the previous day’s financial reporting/forecasting, your upbeat, calming, and life-affirming presentation was the balm needed to remind them that they are not alone and that with vision and perseverance, the outcome will be positive. I thank you for your professionalism, passion, and great talent and hope that we can work together again in the future.
While I expected a great performance, I didn’t expect you to steal the show! You were fantastic! Your presentation was the exact balance of education, entertainment, and energy that I was looking for. You have my heartfelt gratitude for helping make the NAPMA World Conference our best convention ever!
Gregory B. Anderson
I have been a meeting planner for 13 years, but not until Robin have I witnessed this type of reaction to a keynote. What kind of speaker is ever asked for an encore? They wouldn’t let him go. After three standing ovations, it became clear that Robin’s blend of inspiration and entertainment was a great combination for our members.
To simply say Great Job, Excellent, or Home Run seems rather trite. You were absolutely outstanding! You touched thousands of lives and you met all the facets of our mission statement. You helped create an environment that caused our meeting to be Unbelievable!
Lise Bujold, CMM
Robin, your message hit home for everyone because we all forget, in the midst of business, to focus on our beliefs, priorities, and true passions. You brought it all back to us, and the intensity of your relationship with your guitar inspires beyond words. Thank you for making a difference.
Todd W. Thomas
At a time when many in our group were struggling to overcome an economic recession, you lifted them up and gave a new perspective on the opportunities waiting for them. Your desire to succeed for our group was obvious from the first conversation until the last remaining attendee in line received your autograph at the book signing.
Robin, Thank you so much for speaking at our 2010 KLC Conference & Expo. According to our survey, you were a hit with our attendees! Thank you for agreeing to stay after your presentation to sign your new book, ‘Evolve or Die’. It was a pleasure working with you and I hope we can work together again in the future.
You captured everyone’s attention for 75 minutes by delivering a presentation that was fresh, inspirational, and high energy. The moral of your story was about combining great service and a great experience for clients to attain success. Through charming stories and music, Robin’s story will truly capture your audience.
Joy Wierwille, CMP
It was a delight having you as our keynote speaker. Our attendees commented on how impressed they were that you sat through our General Session and listened as a student. You helped make my job easier. Many years ago I was challenged to touch ‘people´s clay’ in a positive way. Robin, you made a great impression on ‘our clay.’
Steven Fischer, CRB, CRS
Robin truly understood the challenges facing the real estate industry at this time, and we loved the way he incorporated our key themes and takeaways into his leadership presentation. He has given us the impetus to try harder, to be better than we are today, and that nothing is impossible; no dream is out of reach.
Rex D. Huffman
Robin, your keynote at our DBIA National Conference was superb! The music after each motivational piece was a great way to reflect on your message. Feedback from our membership has been extremely positive, and as Conference Planning Committee Chair, I’ve received personal kudos as well. Thanks for making me look good, Robin.
Susan Fenner, PhD
Thank you so much for joining us in Tampa for the 2007 IAAP convention and education forum. Our 1,874 attendees left on an emotional and educational high! What a perfect way to begin the 2007-2008 IAAP year. You have exceeded my expectations!
We have hired many brand name speakers, but rarely have we brought back someone twice. You were great! Your presentation was fresh, unexpected, and our attendees loved it.